Multilingual documentation testing

Software & documentation testing in foreign languages

Non-English (and English!) documentation testing for software, manuals, apps, websites…

Documentation testing is one of those things few people have heard of, but everyone misses when it isn’t done – as this surprised-looking couple are demonstrating on that website!

It’s documentation testing that ensures that your foreign language website works onscreen without those annoying ba dly bro ken wo rds, or wrong line-br
eaks that are so irritating.

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It’s documentation testing that makes sure that the index and bookmarks for that technical manual work properly, and that your app plays nice in all the languages you want it in.

And it’s documentation  testing that can save you from thousands of potential clients walking away in frustration when your “Checkout” button takes them to the wrong screen, or the dreaded 404.

Documentation testing for software & apps

Developers usually aren’t good testers – they bore easily and would rather be developing, and who can blame them? There’s a world of difference between the mindsets the two activities need. Professional wordsmiths, such as our trained linguists, are a far better bet for work like this – and probably cheaper too. Which leaves your highly-paid developers free to work on that killer app that’s going to make a fortune.

Documentation testing for software & apps

But you really DO need a professional linguist when you need documentation testing in another language. We not only translate reams of business and technical documentation – we also proofread it. That gives us the perfect skillset to test your accompanying documentation, in a host of languages. So you’ll know that when the user opens up that Help system, it’s going to work as it should. In every language.

Documentation testing for websites

Most companies spend weeks or months developing the perfect website for their public face.

Unfortunately, very few take the time to ensure it actually works in the foreign language versions. It’s not just a question of website translation (although we can help with that too) – it’s about how the foreign language text looks and wraps, especially in character languages such as Chinese or where words are run together, like Thai. Even in French, the longer text, and very different punctuation and numerical or date presentation can really impact your credibility. And in some languages and cultures really basic stuff – like background colour, or images – can be a real turn-off, costing you sales.

Documentation testing that works

Your people probably have little time or enthusiasm for documentation testing. For testing in foreign languages, very few indeed will have the skillset. Our linguists however LOVE it, and DEFINITELY have the skillset.

So – why have this important work done reluctantly and poorly, distracting your teams from the development that grows your sales, when instead you can have it done by our professional experts – thoroughly, carefully, and in any language you need?

To see how, just drop us a few details above (in total confidence of course) and we’ll get straight back to you. Or our helpful team would love to assist on UK Freefone 0800 783 4678 (Intnl 0044 1772 558858).

 

Foreign language documentation testing

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Please just give us a brief outline of what you’re looking for, and one of our friendly team will get straight back to you.

Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

Your Email (required)We need this to be able to send you our quotation. Your email will not be shared with anyone.

What would you like us to do? (required)e.g. "Translation into Greek of user manual"

Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please click on the box below (the one marked "I'm not a robot" (which also helps block spam requests)   then click the Send button below it.

Learn more about your confidentiality
Learn more about your GDPR protection

Occasionally browsers may not confirm sending is complete - don't panic, it will get through! If after a few minutes you haven't seen confirmation, just press [Esc] to close the form - thanks!

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It seems a glitch in some browsers means they may not confirm sending is complete - rest assured the email will get through to us, so if after what seems ample time you haven't had that confirmation just press [Esc] to close the form - thanks!

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Get a free Quote

Please just give us a brief outline of what you’re looking for, and one of our friendly team will get straight back to you.

Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

Your Email (required)We need this to be able to send you our quotation. Your email will not be shared with anyone.

What would you like us to do? (required)e.g. "Translation into Greek of user manual"

Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please click on the box below (the one marked "I'm not a robot" (which also helps block spam requests)   then click the Send button below it.

Learn more about your confidentiality
Learn more about your GDPR protection

Occasionally browsers may not confirm sending is complete - don't panic, it will get through! If after a few minutes you haven't seen confirmation, just press [Esc] to close the form - thanks!

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