Building a strong language supply chain – why reputation matters

The importance of your reputation in building your supply chain is really well illustrated by an encounter Eva, our Translation Manager, had at a legal translation workshop last weekend in London. Chatting to an interpreter over coffee, Eva asked for her contact details for possible interpreting assignments…

Interpreter:     “I’m sorry, I never work for language agencies, they can’t be trusted”
Eva:     “Oh, I didn’t know –  I do work for a language company – Lifeline Languages?”
Interpreter:     “Lifeline? Oh, but you guys have a fantastic reputation here in London – I’d be happy to work with you of course!”

So we connected with another excellent linguist, while she’s found another avenue to high-quality well-paid work.

And encounters like these – this isn’t the first by a long way – go to show EXACTLY why reputation matters!

Always look after your people – you’ll have seen in the press over recent months another language company really suffering as a result of NOT doing so (just Google “MoJ interpreting fiasco”). Here’s our Sourcing Policy – and we mean every word. That’s backed-up by the lovely comments in our Suppliers’ Guestbook.

 

December 16, 2011 - Uncategorized



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Please just give us a brief outline of what you’re looking for, and one of our friendly team will get straight back to you.

Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

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What would you like us to do? (required)e.g. "Translation into Greek of user manual"

Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please click on the box below (the one marked "I'm not a robot" (which also helps block spam requests)   then click the Send button below it.

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