Building a strong language supply chain – why reputation matters
The importance of your reputation in building your supply chain is really well illustrated by an encounter Eva, our Translation Manager, had at a legal translation workshop last weekend in London. Chatting to an interpreter over coffee, Eva asked for the interpreter’s contact details for possible assignments…
Interpreter: “I’m sorry, I never work for language agencies, they can’t be trusted”
Eva: “Oh, I didn’t know - I do work for a language company – Lifeline Languages?”
Interpreter: “Lifeline? Oh, but you guys have a fantastic reputation here in London – I’d be happy to work with you of course!”
So we connected with another excellent resource, while she’s found another avenue to high-quality well-paid work.
That’s why reputation matters!
Always look after your people – you’ll have seen in the press over recent months another language company really suffering as a result of NOT doing so. Here’s our Sourcing Policy – and we mean every word.
