Just some of what our language services have achieved!

Winning words - how our language services benefit clients

The real benefits of language services to business are often not understood - we thought some examples of real successes we have delivered (and continue to deliver) would help illustrate what language can do for your business.

But if what you really need isn't here please ask - only a small sample of our track record can be here! For solutions for your problem please contact us!

• Supply Chain
  Spending £100's on language saved a client £10,000's (and his customer base). Single-source French material constantly clogged the machine; maintenance and production costs soared, while delivery times extended and customers left. Repeated complaints (in English) to the supplier made no difference.
  We compiled a procurement specification in French, and invited the supplier to visit the factory and discuss the problem. Through an interpreter, communication was accurate and easy and the supplier at his ease. By the end of the day the supplier understood the problem, wanted to resolve it, and was eager to improve his product for this application.
• Major Projects
  We work with clients on major projects worldwide, including a 3 year 10 language project in which we translated over a million source words and delivered weeks of full-service interpreting across Europe, with full glossary management, cost modelling and budget control all managed via regular project reviews with the customer. Our client's ability to work in his customer's language and respond quickly, brought him credibility value worth massively more than the cost of the language services and achieved a popular and effective roll-out. Overcoming language barriers is easy and affordable with the right partner - and MUCH cheaper than NOT overcoming them! It's surprisingly easy working across cultures - simply tell us what you need.
• SME
  clients form a large part of our business, spread across most sectors and sizes. SMEs shine by going that extra mile, and need flexible, affordable providers willing to do the same and give the extra effort every SME knows is key to success. As a successful SME ourselves, we really, really understand this.
  Our assistance has ranged from the sublime (translating children's stories into Japanese) to the ridiculous ("My driver's been arrested and my truck's impounded somewhere in Europe - can you find them?" - we did, of course!). If you work across borders (or want to), almost everything you do will be easier and more effective by removing the language barrier. Minimal language expenditure to ease communication opens doors and often pre-empts problems, as well as opening up new markets and supply chains. We source and sell globally ourselves, and are well-placed to help you do the same.
• Business Development
  Language opens new markets and opportunities for you. We can't find your market, but we can help you do so with market research calls, partner communication, product localisation and export documentation. Language can access novel efficient supply chains, exceptionally cost-effective services suppliers, goods and logistics, and extraordinary service levels. With extensive in-house expertise in business, manufacturing and logistics, we can help you optimise language deployment as part of your strategy.
• Recruitment
  As your business develops internationally, in-house language skills become vital. With a sales team speaking your customers' languages you'll win more orders; buyers who speak suppliers' languages negotiate better; but how do you recruit good foreign language personnel?
  First, advertise in the language you want - get the ad translated.
  Second, check CV's you receive are fluent - get the standard of written language checked by a translator.
  Third, test candidates' language skills; make language part of the interview itself, using an interpreter if you don't have resource in-house. This is often be done by telephone, saving time and expense - and can be really enlightening, as clients have found!
  Recruitment is one of the more expensive mistakes, not just in direct costs of hiring and firing, but in the damage it can do to your business. Employees are challenging enough - at least remove the language risk!
• Strategy Roll-out
  Strategy is core to business success; to implement strategy internationally means overcoming the language barrier. When one of the Europe's largest manufacturers needed to roll-out their European Environmental, Health and Safety strategy across 10 countries they asked us. With their management team and consultants we developed an integrated translation, training and interpreting programme, fully cost-managed, using our European language partners to combine external training and client's in-house trainer development to roll-out their requirements over a 2-year programme.
  Developing, delivering and project-managing the entire language content of the roll-out left our clients free to concentrate on content and goals, while we took care of language service delivery and cost control.
  

Impressive! So – what do I do now?
Easy! Just click here to Get a FREE quotation
or simply call our friendly helpful team on UK Freefone 0800 783 4678 (Intnl 0044 1772 558858)