- where the accent's on quality!
- where the accent's on quality! |
Quality systems | |
| UK Freefone0800 783 4678 Intnl 0044 1772 558858 |  email ...quality language info@lifelinelanguageservices.co.uk |
UK Freefax 0800 328 4149 Intnl Fax 0044 1772 558878 |
 |
Since our establishment in 1990 we have been developing our own quality systems, drawing upon our ISO9001 experience from manufacturing and the language industry to ensure the highest standard of product and service. | |
 |
Our Job Management System, tightly integrated to our unique custom-built database controls every activity on your project, from enquiry to invoice. | |
|
A comprehensive history of every job is maintained, allowing us to quickly research previous material to ensure consistency of content. | |
|
We constantly seek, and are sought by, potential new suppliers. We will only consider experienced translators with an excellent CV, professional qualifications (in the UK this would be typically ITI or IoL membership) and relevant experience. | |
|
Potential new translators are tested using set standard texts, and the results proof-read by a known trusted translator. And we're serious - we reject many candidates. | |
|
Once accepted, the supplier's record is set-up with full detail of their languages and specialisms from which our database allows us to match the ideal supplier for your project. | |
|
Our Vendor Rating system provides ongoing performance review. General performance (quality, punctuality, flexibility etc.) and specialist skills are reviewed with each assignment and their record updated accordingly. This ongoing process ensures that the quality of product we source is maintained as language and technology evolve. | |
|
In partnering with us, you are assured of quality. Through our excellent people, our sophisticated systems, and our ethics. | |