Medical interpreter & hospital interpreter services
Medical interpreter service - ward & outpatient - GP surgery & community healthcare medical interpretation
mental health sector medical interpreter expertise - residential care - private and NHS hospital interpreter services
>2,500 medical interpreter assignments to date, where's our team today? Twitter
Medical interpretation for hospitals (ward + outpatient), clinics, GP surgeries, residential care and community healthcare, and the Mental Health sector. Male or female medical interpreter available in most languages; support includes patient reminders, paperwork assistance, follow-up and cost-saving hospital interpreter grouping. 100% patient confidentiality assured. Comprehensive document translation + multilingual media services including Braille, typeset and video product, and transcription available.
"We consider your company the benchmark of best practice" - NHS Trust
Our medical interpreter service reduces DNAsInadequate medical interpretation leads directly to patients with weak/no English failing to attend, or poor outcomes due to inadequate communication. Most DNAs result from patients not understanding their appointment, forgetting, or reluctance to attend fearing misunderstandings. Our medical or hospital interpreter provides FREE in-language reminder services (text/ call), both reminding patients and reassuring them of competent medical interpretation, giving confidence to attend and reassurance of being understood.
Reassured patients = better outcomes; why medical interpretation mattersPatients feel isolated and vulnerable in medical or care environments, more so with language barriers. An effective medical interpreter eases communication between patient and care professional for more effective, quicker consultation ensuring full and mutual understanding. Patients are more likely to follow medication and keep future appointments, while for the professional more effective appointments release more time to see more patients. An effective hospital interpreter also improves utilisation of expensive hospital assets. Through promoting patient trust, improved clinical outcomes, and greater user satisfaction, a good interpreter brings you recommendations and improved rankings. Many of our medical and hospital interpreter team are so requested, they're almost part of hospital staff! Lifeline's been delivering professional medical interpretation and translation to private and public healthcare since 1990.
So why our medical and hospital interpreter teams?With 22 years' experience we've an exceptional nationwide interpreter network in 100+ languages, managed by our capable friendly team delivering much-complimented service to this challenging sector. Lifeline provides many hundreds of hours of medical interpretation to private and public healthcare in surgeries, clinics, hospitals, social care, and the Mental Health sector, and has an excellent track record receiving frequent medical interpreter client referrals. Here's why:
- CRB-cleared medical interpreters, typically DPSI-qualified
- Interpreters sourced as locally as possible
- Fully-briefed interpreters
- Choice of male and female interpreters in most languages
- Interpreter screening for any prior personal connection with patients to ensure confidentiality
- Interpreters available with special expertise in the Mental Health sector
- Before-and-after care (appointment reminders, follow-up, documentation assistance)
- Cost-saving medical interpretation assignment grouping
- Case continuity of interpreter and patient
But don't just take our word for it! Here's some nice words from clients...
"We consider your company to be the benchmark of best practice"
"In the years Lifeline have been working with us they have consistently proven a reliable and professional supplier. We've never experienced a single problem in over 100 assignments, and my users have always been pleased with the medical interpretation provided"
"This is a fantastic and professional service that responds immediately to our business needs and the needs of our customers"
"Your company always provides a fantastic service!"
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