Medical interpreting service from Lifeline - the user-friendly medical interpreter service providing ONLY qualified and experienced medical interpreters to care professionals in private and public UK healthcare nationwide. Delivering medical interpreting reliably and cost-effectively since 1990, our DPSI-qualified CRB-cleared medical interpreter network spans the UK supporting over 100 languages and includes qualified BSL (Sign Language) interpreters. Interpreting is available for hospitals (ward and outpatient), clinics, GP surgeries, residential care and community healthcare, and for the Mental Health sector. A choice of male or female medical interpreters is available in most languages, as is comprehensive before-and-after care including patient reminders, paperwork assistance, assignment follow-up and cost-saving medical interpreting grouping where possible. Total patient confidentiality is of course assured. We also offer comprehensive document translation as well as a range of multilingual media services including Braille and typeset and video product, enabling seamless communication with your service users in almost any language. Multilingual transcription is also available for documenting appointments, assessments etc. if desired.

Medical Interpreter Services

Hospital medical interpreting - ward & outpatient - clinics - GP surgery & community healthcare interpreter services - mental health sector interpreting - interpretation for residential care - for private and public sector healthcare

Medical Interpreting

Many non-English-speaking patients fail to attend appointments due to absent or poor medical interpreting. Where they do, outcomes are often less than optimal as the language barrier hinders the care professional from delivering the care needed.

Time and money are wasted, and the hidden cost to the patient's wellbeing is unknown. Most non-attendance results from the patient failing to understand the appointment made for them, forgetting it, or being unwilling to attend fearing they would not be understood.

We offer a low-cost in-language reminder service which not only helps patients remember the appointment, but reassures them of competent and friendly medical interpreting, giving patients confidence to attend and the assurance of being understood once there.

Patients feel isolated and vulnerable in medical or care environments, made worse where language is a barrier.

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Effective medical interpreting removes this barrier, easing communication between patient and care professional for more effective, quicker consultation that ensures full and mutual understanding. Patients are far more likely to follow medication and to keep future appointments, while for the professional more effective appointments release more time to see more patients. Our medical interpreters can also work with the medical and social professional to help explain family or benefits implications, so you can offer the fullest service.

Good medical interpreting promotes real patient trust in your service building improved clinical outcomes, greater user satisfaction, recommendations and rankings. Many of our medical interpreters are requested time after time for hospitals and are seen almost as part of their staff.

Lifeline has been delivering professional medical interpreting and translation to the private and public healthcare sectors since 1990.

Free download - our Really Helpful Friendly Medical Interpreting Guide (pdf)
With over 20 years experience, we have an exceptional nationwide network of interpreters in over 100 languages managed by our capable, helpful and friendly team whose years of experience deliver a highly-regarded medical interpreter service to this challenging sector. Lifeline provides hundreds of hours of interpreting to the private and public healthcare sector in surgeries, clinics, hospitals, social care, and the Mental Health sector, and has an excellent track record among our many users with frequent client referrals. Key features include:

  • CRB-cleared medical interpreters, typically holding DPSI qualification
  • Interpreters sourced as locally as possible
  • Interpreters fully briefed on the assignment
  • Choice of male and female interpreters in most languages
  • Interpreter screening for any prior personal connection with patients to ensure confidentiality
  • Interpreters available with special expertise in the Mental Health Sector
  • Before-and-after care (appointment reminders, follow-up, documentation assistance)
  • Cost-saving medical interpreting assignment grouping
  • Case continuity of interpreter and patient

But don't take our word for it! Here's some nice things clients have told us...

"We consider your company to be the benchmark of best practice"
NHS Trust

"This is a fantastic and professional service that responds immediately to our business needs and the needs of our customers"
Bridget Lloyd, Boston Mayflower Ltd [Housing Association]

"In the years Lifeline have been working with us they have consistently proven a reliable and professional supplier. We have never experienced a single problem in over 100 assignments, and my users have always been pleased with the standard of interpreting provided"
NHS Trust

"Your company always provides a fantastic service!"
Remploy

Your medical interpreting really does seem to be just what the doctor ordered! – so what next?
That's easy - just click here to Get a FREE quotation
or simply call our friendly helpful team on UK Freefone 0800 783 4678 (Intnl 0044 1772 558858)

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